FAQ

The average processing time for washing clothes at Pelangi Laundry is 24 hours. We guarantee fast service without compromising quality. For urgent orders, please contact us in advance.

Yes, Pelangi Laundry offers delivery service throughout Cilacap. Delivery fees depend on distance and the number of clothes. For more information, contact us via phone or app.

You can book laundry services through our website, mobile app, or by visiting our location. We also accept phone orders for your convenience.

Yes, we use skin-friendly cleaning products that are free from harmful chemicals. All products we use have been tested and are safe for sensitive skin.

Yes, we accept clothing made of special fabrics such as silk and linen. However, we recommend informing us of the fabric type before sending your clothes so we can provide appropriate care.

You can contact us via phone, email, or by visiting our location in Cilacap. Our team is ready to assist you 24/7.